Effective loss prevention involves an ongoing understanding of exactly what is occurring in-store and the strategies which will best combat any loss occurring. Like anything, these strategies will also evolve over time and require frequent refinement and adjustment to protect the all-important retail bottom line. If effective loss prevention is on your list of things…
Like all technology, electronic article surveillance improves and evolves over time. This is partly in response to innovation and also to the increased need for stores to remain vigilant about their loss prevention strategies. So how do you know when it’s time to update your EAS, and what are some of the new innovations available?…
For as long as there has been commerce and retail, there has been the threat of theft and loss. That said, the loss prevention landscape has shifted markedly over the past century, with new tools and innovations delivering constant improvements to the retail bottom line. So what will the next decade and beyond deliver in…
Smart homes, smart cities, smart industry, and smart manufacturing…Courtesy of a new era of internet capability, the world is becoming increasingly automated and connected. And retail is far from immune to the rising tide of the smart wave, with everything from logistics to inventory tracking and retail security enjoying the benefits of what’s been described…
Remember the days when the retail sales associate was front and centre of the customer experience? Well, those days are fast returning as the omnichannel landscape sees bricks and mortar retailers seek to play to its in-person strength. Now the sales associate is the face of the retail brand, espousing a retailer’s commitment to stellar…
New research has taken a deep dive into exactly what Australian shoppers seek from retail in a post-pandemic world, with the survey revealing sales associate knowledge, stock insight, and omnichannel offerings are among their key requirements. Undertaken by Manhattan Associates, the research notes retailers need to have a “laser-like focus on what customers really want if the…
With the annual company reporting season well and truly under way all eyes are currently on retailer’s bottom lines. And this year there’s a lot to take into account considering the tough conditions Covid-19 has delivered and the ongoing shift in retail technology and consumer expectation. It’s making for some major headlines in terms of…
At a time in retail when the bottom-line matters more than ever, loss prevention has taken on an all-new importance. The reality is, preventing shrink in retail has always involved a multipronged approach that extends from protecting individual products all the way through to detailed insight into exactly what’s occurring in-store. In other words, it’s…
As retail rebounds in the wake of Covid-19, it’s imperative retailers do not let their loss prevention fall by the wayside. Although the focus might be on social distancing in-store along with contactless service and a greater online/in-person crossover, the reality is shoplifting remains a major contributor to retail loss, and could potentially increase due…
As the page turned on the new year of 2020, few retailers could have predicted the challenges that lay ahead. Yes, the retail landscape was in the grips of revolution, with customer service, convenience and social conscience all front of mind. But fast forward a few months and the retail sector was battling a crisis…
With the rise of the conscious consumer and the recent Covid-19 impact on business, more and more retailers are looking for innovative ways to improve their bottom line while showcasing their eco credentials to customers. Covid-19 then adds in bacterial concerns around sharing paper from hand to hand. One of the most effective ways to…
The retail sector has been one of the key industries disrupted by both technology and changing consumer expectations in recent years. A few months into 2020, that shows no signs of abating. So, let’s look at how retail is changing and the impact that’s having on areas of your store… It’s all about the customer…