The world of retail is rapidly changing with the shift to omnichannel seeing bricks and mortar playing a critical role as the place where consumers can experience products and seek…
Christmas retail 2020 hits an all-time high
As Victorian retailers grapple with a sense of Groundhog Day courtesy of the latest snap lockdown, some good news has emerged, with the Australian Bureau of Statistics noting Christmas retail…
What shoppers want
New research has taken a deep dive into exactly what Australian shoppers seek from retail in a post-pandemic world, with the survey revealing sales associate knowledge, stock insight, and omnichannel…
2020 hindsight – The winners and losers of retail
New data from the Commonwealth Bank has highlighted the uneven impact that Covid-19 had on retail throughout 2020, with some sectors clearly emerging as winners and others struggling but now…
The future of retail pulled forward
The future of retail has been pushed forward according to keynote speakers at Retail’s Big Show in the US, with e-commerce accelerated and new customer needs emerging. Meanwhile, the role…
The post-pandemic role of bricks and mortar retail
Retail was changing long before Covid-19 reshaped the landscape of physical stores, but in the wake of a global pandemic, the role of bricks and mortar is continuing to shift…
RFID and its role in retail order fulfillment
If 2020 highlighted one particular trend in retail, it was the value of services like online ordering and click and collect. As a global pandemic saw consumers increasingly wary about…
Four retail resolutions for 2021
As the door closes on a watershed year for retail, there’s hope for a less turbulent year ahead. But the reality is the landscape of 2020 has delivered changes that…
Australian retail breaks online record
In a year which delivered a global pandemic, lockdowns and social distancing, online retail has proved a lifeline for the Australian retail sector. Now Australia Post reveals the nation has…
Bold and resilient: The 20 Coolest Retailers of 2020
After a tough year for the retail sector, Inside Retail has unveiled its 20 coolest retailers of the year, and the criteria to make the grade is very different to…
What to look for in your mPOS
This year, mobile Point of Sale (mPOS) is among the retail trends experiencing a rapid rise. Scalable, affordable, and versatile, it allows retailers to cut time that customers spend in…
Christmas 2020 retail predictions
With just a month to go until Christmas, the Australian retail sector is celebrating an uptick in sales and improved consumer optimism, with several key reports indicating the festive season…