Security tag or label based Electronic article surveillance remains one of the most effective ways of protecting individual retail products against theft and loss. But if your system is sounding false alarms, it not only desensitises staff to potential threats but also directly affects the customer experience in-store. Here are 10 tips to reduce false EAS alarms……
A recent news article has illustrated just how vigilant retailers need to be during holiday periods and sales, with the Brisbane Times reporting a 40 per cent increase in shoplifting incidents in the Brisbane CBD throughout December last year. It comes in addition to more general statistics that indicate more than a third of Australia’s…
“More healthy, more vibrant, innovative and exciting than ever.” – That was the verdict for the retail sector at the recent National Retail Federation (NRF) Big Show in New York. This year’s Big Show marked the 108th time the event has been hosted and it was bigger than better than ever before, attracting over 38,000…
As retailers flip the sign to ”open” and roll back the shutters for another trading year ahead, 2019 is shaping up to see the technology that dominated 2018 make further inroads into the retail experience. This year retailing looks primed to become more personal and more immersive as more shoppers take their search online. For…
In retail there’s often talk about the consumer experience, with a wealth of discussion about displaying products, showcasing them and positioning them to make wares more appealing. But what about the practicalities, especially when it comes to security? And what about security that also factors in store efficiency? Here are some quick pointers on security…
With Christmas just round the corner, here are some interesting stats on Christmas and some predictions on growth by sectors as well as online purchases for 2018.
The technology has been around since WWII but only recently has RFID re-emerged as one of retail’s key tech tools in the ongoing push to be more efficient, more impervious to loss, and more cognisant of the consumer experience. In fact market research indicates the retail sector will become the biggest user of RFID technology…
Bricks and mortar may still reign supreme, but according to new data, more and more of the customer journey is being undertaken online. From Googling products to seeking reviews, the customer is using the online realm to educate themselves and research, meaning they’ve often made a purchasing decision long before they enter a store. It’s…
A new report has offered a critical insight into the value of RFID, finding the emerging technology can offer near 100 per cent supply chain accuracy, compared to traditional barcode accuracy of 31 per cent. And that’s just one of the benefits outlined in the report by Auburn University. Here’s an insight into their findings…
Akin to the helm of the retail ship, the Point of Sale is one of the most important areas of any store environment. It’s the place where customer service and sales unite, the gathering point for information and, ideally the central position where sales associates can monitor all the action on the floor. It also…
