The recent announcement of the Federal Government’s JobKeeper package looks set to offer a lifeline to Australian retailers struggling in the wake of COVID-19. Announced on March 30, the wage…
Retailers going cashless
As the retail sector continues to grapple with the ever-changing landscape of coronavirus, more and more stores are opting to go cashless in the interests of health and hygiene. But…
Meeting the smart phone display challenge
Between folding phones, improved smart phone cameras, 5G and the release of the iPhone 12 this year, 2020 is tipped to be another watershed year in the evolution of smart…
Protecting baby formula and alcohol against theft
In Australia, baby formula and alcohol rank as the two most commonly stolen items in the food and beverage sector, costing grocery and beverage retailers millions of dollars each year.…
Does live commerce have a future in Australia?
Bridging the gap between e-commerce, video streaming and physical retail, live commerce is a retail tech trend currently taking markets like the US and China by storm. In the process,…
mPOS and the magic five minutes
Five minutes – it’s the magic amount of time that it takes to make a coffee, answer an email, clear your inbox or, according to a recent German report, lose…
How retail feels about the year ahead
A retail outlook for 2020 shows that Australian retailers have labelled consumer confidence, rental overheads, and discounting as their top three challenges for the year ahead as the industry grapples…
How tempting is your store for shoplifters?
Shoplifting is a crime of opportunity, meaning store shoplifters or even casual thieves will only target a retail outlet because they feel they can. So, as you look ahead to…
A decade of iPad – How a humble tablet reshaped retail
Late last month, the Apple iPad quietly celebrated a decade of existence, marking 10 years since it began its game-changing journey to dominate the tablet world. From a lukewarm reception…
5 ways retail is changing in 2020
The retail sector has been one of the key industries disrupted by both technology and changing consumer expectations in recent years. A few months into 2020, that shows no signs…
What’s driving customers away from your store?
In the words of legendary management guru Peter Drucker: “The purpose of business is to create and keep a customer”. It’s sage advice, but as the swathe of recent retail…
Shoplifting prevention for clothing retailers
Clothing continues to rank as the most shoplifted item in Australia, far outpacing electronics in terms of the volume of theft and percentage of sales lost. If you’re embracing 2020…