Each year retail loss costs Australian retailers dearly, with the most recent figures from the Australian Retailers Association (ARA) indicating it sets the industry back $7.5 billion annually. This figure shows little signs of abating either, with shoplifting, employee theft, vendor fraud and administrative error among the major causes of retail shrink. Here’s an insight…
The Australian Retailers Association has released their 2019 report into the State of Retail Technology, finding retailers need to step up and treat tech disruption as business as usual or be forced to step aside. The report notes many retailers are harnessing the power of technology, but are overlooking critical opportunities and struggling to unite…
Augmented Reality is touted as one of the biggest tech trends for retail, with experts tipping it could just offer bricks and mortar the edge they need to thrive in an e-commerce era. Its potential is considered so important, in 2016 most speakers at the US National Retail Federation Conference in New York singled it…
Over the past few years, bricks and mortar retail has been dominated by one big question – how to revolutionise the in-store experience to retain clientele. The question is framed against the backdrop of a time-poor shopper who is increasingly turning to online commerce, and the answer is regarded as the panacea that allows bricks…
Born with the internet at their fingertips and a mobile phone in their hand, Generation Z seamlessly blurs the online and real world when it comes to retail. Yet, according to a new study, they still prefer stores to have both a digital and physical presence, and the majority favour websites over apps when it…
Like any business decision, installing a new Electronic Article Surveillance system should be carefully considered in a bid to maximise your return on investment. So how do you calculate that ROI and what should you consider? EAS lifespan Broadly speaking, a reputable EAS system have an expected lifespan of about 10-15 years. During that time,…
A recent news story on A Current Affair highlights the increasing challenges mobile phone retailers face when it comes to protecting their staff, their customers and their products in the face of targeted mobile device theft. Aired on April 15, the story showed CCTV footage from Brisbane, Sydney and Melbourne telco stores where gangs of…
When it comes to securing a retail outlet against theft, security labels are considered the ideal way of protecting low value, high volume stock. Used by large and small retailers worldwide, they offer affordable product-based security that is easy to apply and quick to deactivate at the Point of Sale. This makes security labels specifically…
Australia stands at the doorstep of a “smart home” revolution, with IoT devices like smart speakers and security cameras set to see adoption more than double in the next three years. For the retailers marketing these devices, the sector is already worth $583 million and is expected to increase rapidly over the coming years. So,…
Researchers are tipping the Point of Sale is set for a shake-up this year as retailers look to better cater to the mobile consumer and seek to replace legacy-based systems that are now reaching their end of life. According to the latest IHL North American POS study these factors will result in one of the…
