Big retailers feeling the effects of theft A recent report by the Australian notes the “five-finger” discount is alive and well, now costing retailers $9.5 billion in lost revenue each year. From grocery retailers to department stores and specialty shops, it seems no matter the size or budget, all retailers are equally at war with…
Inside Retail has released its outlook for the year ahead, and it paints a complex picture of a changing landscape in retail where opportunity and challenge are reflected in equal measure. Their survey indicates that the customer experience is an increasing focus, more retailers are concerned about international competition and addressing consumer confidence remains a…
It’s little secret increasing electricity prices are hitting every Australian hard, and the retail sector is far from immune. In fact, small business, including retail, are experiencing energy price hikes far above the average Australian household, with news.com.au noting some businesses have been slugged with a rise of up to 120% in recent years. The…
In the competitive world of mobile sales, there are few brands that rival the hype, anticipation and popularity of Apple’s legendary iPhone. But if any are in contention to steal the crown, it’s Samsung and their enduring Galaxy range. On March 16, the Korean electronics giant officially released their latest Galaxy offering in the form…
Cold hard statistics* may indicate global retail loss costs US$123.4 billion annually but Google presents an even grimmer picture, offering a host of insight into how shoplifters are attempting to get away with their crime. This month alone, retail loss stories on the web have extended from Walmart employees racking up $60,000 in stolen goods,…
As retailers across Australia converged on Melbourne for the Inside Retail Festival of Ideas last week, a key message was clear – retail is not just about the products, industry logistics or the threat to bricks and mortar from the online realm, it is about the consumer and the experience. Or, in what may well…
Wolf – Telstra Partner: Wolf is a leading retailer of mobile devices and small electronics. THE SITUATION In Wolf’s retail locations they display a wide variety of today’s mobile devices. Their current security solution was not offering the level of security they needed as they had experienced multiple “cut and runs” resulting in thousand of…
It may not be as hip as smart mirrors or as funky as voice activated payments but make no mistake a major trend driving retail in 2018 is data and the software behind it. The push is so prevalent, Inside Retail recently noted “the capture, interpretation and ultimate application of consumer data emerged as a…
Facebook is one step closer to linking consumers online and offline retail behaviour, Australian clothing retailers are working together to target three-hour product delivery, and voice payments are gaining traction. These are the big stories leading retail this month as 2018 sees the industry very much open for business, albeit with a massive tech focus.…
No matter whether it’s retail, hospitality, or government, modern business is all about the customer experience where consumers or patrons effortlessly interact with a brand. And increasingly business is turning to tablets to assist them with the task. Serving as kiosks, mobile Point of Sale, or just catering to the omnichannel environment, the humble tablet…
