In the words of legendary management guru Peter Drucker: “The purpose of business is to create and keep a customer”. It’s sage advice, but as the swathe of recent retail closures indicates, easier said than done. More importantly, few retailers have a real idea about what’s driving customers away from their store. Is it online…
After what many hope has been a bumper Christmas sales period for the Australian retail sector, the focus is now shifting to 2020 and the year ahead.For many retailers, the spotlight will be on the best strategies to improve their bottom line, and top of the priorities will likely be an emphasis on loss prevention.…
Retail shrink costs the Australian industry billions each year and for the retailers looking to stem the flow of loss, keeping up to date with the best techniques and security can be challenging. With that in mind here’s an up-to-date guide on loss prevention. Four main areas In Australia the cost of retail shrink currently…
For the retailer who’s looking to protect their store while embracing seamless design and an appealing fit-out, concealed electronic article surveillance (EAS) may be the system of choice. Installed within the door frame, under the entry floor, or overhead, concealed EAS offers a range of benefits, but some options suit some retailers better than others.…
With the latest research indicating Australian retailers lose $3.37 billion annually to shoplifting, employee theft and general loss, there’s never been a better time to focus on store security. And in today’s retail environment, protecting an outlet encompasses a series of strategies that range from stock protection on the floor right through to accountability in…
It’s hard to imagine the humble fitting might be a hero in the modern retail story, but in many ways that’s proving the case. Like all areas of the retail sector, the fitting room is benefitting from an influx of modern technology which is working to play to the strengths of bricks and mortar, improve…
Each year retail loss costs Australian retailers dearly, with the most recent figures from the Australian Retailers Association (ARA) indicating it sets the industry back $7.5 billion annually. This figure shows little signs of abating either, with shoplifting, employee theft, vendor fraud and administrative error among the major causes of retail shrink. Here’s an insight…
The Australian Retailers Association has released their 2019 report into the State of Retail Technology, finding retailers need to step up and treat tech disruption as business as usual or be forced to step aside. The report notes many retailers are harnessing the power of technology, but are overlooking critical opportunities and struggling to unite…
