Returns Policy

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.

1. Please fill out the returns form below or email [email protected] to request a refund.
2. Mail your returned item with the returns slip to:

Vitag
Returns Department
Unit 16, 56 Norcal Road
Nunawading VIC 3131

Return Exceptions

Some items cannot be returned if they are opened. Merchandise that has been used or damaged will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Returns Form

Reason for return: