Blog

Apple among the retailers revamping to enhance customer experience

Posted on
Retailers revamping to enhance customer experience

Tech giant Apple is among the latest retailers to revamp its stores in a bid to enhance the customer experience, unveiling a new-look outlet at Bondi Junction in Sydney. The re-imagined retail store features a focus on “education and inspiration”, while also boasting environmentally friendly credentials. It follows a trend that sees many big retailers…

Read more

Nine reasons Electronic Article Surveillance is on the rise

Posted on
Nine reasons Electronic Article Surveillance is on the rise

A recent US study has found more and more retailers are turning to electronic article surveillance in a bid to combat shoplifting, with the adoption of merchandise alarms and security tags increasing in the past year. The findings were noted in the US National Retail Federation’s annual security survey and support a further report that…

Read more

Is the retail future checkout free?

Posted on
Is the retail future checkout free?

7-Eleven has become the latest Australian retailer looking to make the retail experience checkout free, with the trial of a new app that allows customers to go “cardless and cashless”. Announced last week, the trial follows in the footsteps of grocery retailer Woolworths and of course Amazon Go in the US. The 7-Eleven trial is…

Read more

Disruption is business as usual, according to Australian Retailers Association report

Posted on

The Australian Retailers Association has released their 2019 report into the State of Retail Technology, finding retailers need to step up and treat tech disruption as business as usual or be forced to step aside. The report notes many retailers are harnessing the power of technology, but are overlooking critical opportunities and struggling to unite…

Read more

Augmented Reality – The new edge for bricks and mortar

Posted on
Augmented Reality, new edge for bricks and mortar

Augmented Reality is touted as one of the biggest tech trends for retail, with experts tipping it could just offer bricks and mortar the edge they need to thrive in an e-commerce era. Its potential is considered so important, in 2016 most speakers at the US National Retail Federation Conference in New York singled it…

Read more

Gen Z equally driven by physical and digital retail

Posted on
Generation Z equally driven by physical and digital retail

Born with the internet at their fingertips and a mobile phone in their hand, Generation Z seamlessly blurs the online and real world when it comes to retail. Yet, according to a new study, they still prefer stores to have both a digital and physical presence, and the majority favour websites over apps when it…

Read more

Protecting IoT products in-store

Posted on
Protecting IoT

Australia stands at the doorstep of a “smart home” revolution, with IoT devices like smart speakers and security cameras set to see adoption more than double in the next three years. For the retailers marketing these devices, the sector is already worth $583 million and is expected to increase rapidly over the coming years. So,…

Read more

Point of Sale set for a shake-up

Posted on
Point of Sale for a shake-up

Researchers are tipping the Point of Sale is set for a shake-up this year as retailers look to better cater to the mobile consumer and seek to replace legacy-based systems that are now reaching their end of life. According to the latest IHL North American POS study these factors will result in one of the…

Read more

Retail roundup February 2019

Posted on
Vitag Retail Round Up

The new year has kicked off with mixed news on the retail front, with two Australian retailers entering voluntary administration and December sales figures failing to live up to expectation. Meanwhile, technology continues to dominate the retail landscape as stores across the globe investigate the latest ways to offer an improved customer experience. Here’s the…

Read more

What retail apocalypse? – The NRF Big Show 2019

Posted on
NRF Big Show 2019

“More healthy, more vibrant, innovative and exciting than ever.” –  That was the verdict for the retail sector at the recent  National Retail Federation (NRF) Big Show in New York. This year’s Big Show marked the 108th time the event has been hosted and it was bigger than better than ever before, attracting over 38,000…

Read more