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Point of Sale set for a shake-up

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Point of Sale for a shake-up

Researchers are tipping the Point of Sale is set for a shake-up this year as retailers look to better cater to the mobile consumer and seek to replace legacy-based systems that are now reaching their end of life. According to the latest IHL North American POS study these factors will result in one of the…

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Retail roundup February 2019

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Vitag Retail Round Up

The new year has kicked off with mixed news on the retail front, with two Australian retailers entering voluntary administration and December sales figures failing to live up to expectation. Meanwhile, technology continues to dominate the retail landscape as stores across the globe investigate the latest ways to offer an improved customer experience. Here’s the…

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What retail apocalypse? – The NRF Big Show 2019

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NRF Big Show 2019

“More healthy, more vibrant, innovative and exciting than ever.” –  That was the verdict for the retail sector at the recent  National Retail Federation (NRF) Big Show in New York. This year’s Big Show marked the 108th time the event has been hosted and it was bigger than better than ever before, attracting over 38,000…

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Retailers and the new digital expectaction

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retailers digital expectations blog

Retailers are scrambling to keep up with consumer’s digital expectations, and those that keep pace in the right way are likely to be rewarded handsomely for their efforts, according to a new report. Here’s an insight into the role of digital in real-world retail and the key features consumers seek. The value of digital A…

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Retail potential in the digital wallet

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Retail potential in the digital wallet

Australian consumers are making the transition from physical to digital wallets, offering retailers a wealth of opportunity to cash in on the changing tide. According to Deloitte adoption of mobile payment technology rose 14% in 2017 alone seeing Australians steadily abandon their cards and instead look to mobile payments via digital wallets. The shift offers…

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The modern sales assistant – technology plus talent

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Sales Assistant Technology

Technology is infiltrating every area of retail. Along the way it’s offering real-world retail a host of benefits in the form of better customer service through the empowerment of sales assistants. Here’s an insight into how real-world retail is playing to its personalised strength by uniting technology with talent. The sales assistant The sales assistant…

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Voice ushers in a new retail era

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Voice Recognition Post

Across the board, voice has been tipped as the big-ticket trend for 2018, and only a few months into the year, that prediction is coming to fruition. From how we shop to the way we pay, and even behind the scenes, voice technology is rolling out in new and innovative ways to improve the retail…

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Targeting the mobile consumer

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Mobile Consumer

Targeting the mobile consumer Picture this…as you get ready for work in the morning you order your shopping via voice assistant, spend time during the commute perusing social media, and tap and buy the latest products you like being worn by the star of your choosing. Throughout the day, you’re sent messages notifying you orders…

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Delving into data through retail software

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Dvelving into data through retail software

It may not be as hip as smart mirrors or as funky as voice activated payments but make no mistake a major trend driving retail in 2018 is data and the software behind it. The push is so prevalent, Inside Retail recently noted “the capture, interpretation and ultimate application of consumer data emerged as a…

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10 ways tablets improve the customer experience

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10 ways tablets improve the customer experience

No matter whether it’s retail, hospitality, or government, modern business is all about the customer experience where consumers or patrons effortlessly interact with a brand. And increasingly business is turning to tablets to assist them with the task. Serving as kiosks, mobile Point of Sale, or just catering to the omnichannel environment, the humble tablet…

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