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Improving energy efficiency in retail

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Improving energy efficiency in retail

It’s little secret increasing electricity prices are hitting every Australian hard, and the retail sector is far from immune. In fact, small business, including retail, are experiencing energy price hikes far above the average Australian household, with news.com.au noting some businesses have been slugged with a rise of up to 120% in recent years. The…

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“Physical retail is not dead – What’s dead is boring retail”

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Physical retail is not dead

As retailers across Australia converged on Melbourne for the Inside Retail Festival of Ideas last week, a key message was clear – retail is not just about the products, industry logistics or the threat to bricks and mortar from the online realm, it is about the consumer and the experience. Or, in what may well…

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10 ways tablets improve the customer experience

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10 ways tablets improve the customer experience

No matter whether it’s retail, hospitality, or government, modern business is all about the customer experience where consumers or patrons effortlessly interact with a brand. And increasingly business is turning to tablets to assist them with the task. Serving as kiosks, mobile Point of Sale, or just catering to the omnichannel environment, the humble tablet…

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No cashier, no lines – Amazon Go opens in Seattle

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Ni cashier - no lines

After months of testing and trials, retail behemoth Amazon has officially opened its flagship store in Seattle, launching a cashier-free, tech-savvy convenience shop known as Amazon Go. With “no lines, no checkouts” and “the world’s most advanced technology” the store showcases a possible future for the retail industry where consumers enter, grab their items and…

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Eight retail loss predictions for 2018

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Eight retail loss predictions for 2018

2018 heralds a new year for retailers combatting the ongoing onslaught of theft, but they will have a host of advanced tools at their disposal as fresh technology and improved strategies come into play. These are the top trends likely to occur in loss prevention in 2018, and how they can arm your store against…

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Positive forecast for Christmas shopping tempered by warning of retail loss

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Christmas Retail Forecast post

The Australian Retail Association has released its festive season predictions, tipping Australians will spend over $50 billion on Christmas shopping over the coming weeks, marking a 2.8 per cent rise on last year. Meanwhile retailers are urged to maximise their security over the period, with 35 per cent of annual retail loss incurred during the…

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Australians keen to maintain real-world retail

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Online shopping and the imminent arrival of Amazon may be shaking up the playing field, but bricks and mortar retail is far from entering its dying throes. According to a recent study by the Australian Consumer Retail and Services Unit (ACRS) Australians will continue patronising real-world retail even five years from now, with a majority…

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Generation Z indicates in-store retail future anything but bleak

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Generation Z indicates in store retail future

Shopping in a bricks and mortar store is anything but a dying trend, with young consumers keen to enjoy the socialising and personal contact that only in-store retail allows. These are the findings of a recent AMP Capital Retail report that notes Generation Z conducts retail research online but still values the real-world experience of…

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The rise and rise of mobile retail

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The rise and rise of mobile retail

For Australians, mobile technology is very much a way of life. Over 16 million people own a smartphone or tablet and three quarters of us use it just as much as a desktop or laptop when searching for ideas and advice about what to buy. These are just some of the statistics that illustrate Australia’s…

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Loss prevention resolutions for the new financial year

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Loss prevention resolutions for the new financial year

As retailers complete their final stocktake and tick off the requirements that mark the end of the financial year, it’s a timely opportunity to look to the new business year ahead. And amidst a lengthy list of new year’s business resolutions, loss prevention should be high on the agenda. Statistics from the Global Retail Theft…

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