If 2020 highlighted one particular trend in retail, it was the value of services like online ordering and click and collect. As a global pandemic saw consumers increasingly wary about…
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Disruption is business as usual, according to Australian Retailers Association report
The Australian Retailers Association has released their 2019 report into the State of Retail Technology, finding retailers need to step up and treat tech disruption as business as usual or…
Retailers and the new digital expectaction
Retailers are scrambling to keep up with consumer’s digital expectations, and those that keep pace in the right way are likely to be rewarded handsomely for their efforts, according to…
Retail potential in the digital wallet
Australian consumers are making the transition from physical to digital wallets, offering retailers a wealth of opportunity to cash in on the changing tide. According to Deloitte adoption of mobile…
The human touch in retail
Retail might be finding new and innovative ways to support the consumer experience and operate with greater efficiency, but according to a recent report from global accounting firm PwC, it’s…
Outlook for 2018 offers insight into a complex retail playing field
Inside Retail has released its outlook for the year ahead, and it paints a complex picture of a changing landscape in retail where opportunity and challenge are reflected in equal…
“Physical retail is not dead – What’s dead is boring retail”
As retailers across Australia converged on Melbourne for the Inside Retail Festival of Ideas last week, a key message was clear – retail is not just about the products, industry…
Delving into data through retail software
It may not be as hip as smart mirrors or as funky as voice activated payments but make no mistake a major trend driving retail in 2018 is data and…
10 ways tablets improve the customer experience
No matter whether it’s retail, hospitality, or government, modern business is all about the customer experience where consumers or patrons effortlessly interact with a brand. And increasingly business is turning…
Analytics revealing opportunity for retail
E-commerce, virtual reality and chatbots night be the flash new terms of the retail world, but behind the scenes it’s simple data and analytics that are delivering a host of…
Vitag gives retailer a “sporting”chance
For many retailers a security solution is about more than reducing theft. This was the case with Sportsco who approached Vitag with additional store management requirements like traffic counting to…
Why the numbers stack up for retail counting?
Retail has always been a game of numbers, with two critical elements at play: how many people walk through the door and how many proceed to make a purchase. In-store…