Long before COVID-19 accelerated a retail shift, the industry was changing, with online commerce, the consumer experience, and ethics and sustainability all shaping customer expectation of the sector. That’s seen…
Meeting the smart phone display challenge
Between folding phones, improved smart phone cameras, 5G and the release of the iPhone 12 this year, 2020 is tipped to be another watershed year in the evolution of smart…
Does live commerce have a future in Australia?
Bridging the gap between e-commerce, video streaming and physical retail, live commerce is a retail tech trend currently taking markets like the US and China by storm. In the process,…
Convenience now crucial
A recent US report has revealed the increasing role convenience plays in retail, with a survey indicating 13 per cent of shoppers base their purchasing decision on convenience, and consumers…
The social shopper
Over a quarter of Australian shoppers now purchase via social media, according to a new report by e-commerce platform PayPal. The findings indicate Generation X and Millennials are leading the…
Gen Z makes its shopping presence felt
Research indicates Gen Z is emerging as a force to be reckoned with in the retail front, with teens and pre-teens involved in both their own purchasing decisions and those…
What retail apocalypse? – The NRF Big Show 2019
“More healthy, more vibrant, innovative and exciting than ever.” – That was the verdict for the retail sector at the recent National Retail Federation (NRF) Big Show in New York.…
Retail to get personal in 2019
As retailers flip the sign to ”open” and roll back the shutters for another trading year ahead, 2019 is shaping up to see the technology that dominated 2018 make further…
Debunking the doom and gloom myth
Bricks and mortar retail is anything but doomed, with a series of reports indicating the sector continues to not just survive but in some cases even thrive as physical stores…