It may not be as hip as smart mirrors or as funky as voice activated payments but make no mistake a major trend driving retail in 2018 is data and the software behind it. The push is so prevalent, Inside Retail recently noted “the capture, interpretation and ultimate application of consumer data emerged as a…
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All retailers want for Christmas…is to minimise retail shrink
Over the coming weeks retailers across Australia will be enthusiastically unpacking stock, bringing in new staff and gearing up for the busiest event on the annual calendar – the Christmas rush. While Christmas is set to see registers ring across the country, it also presents a prime opportunity for thieves to take advantage of busy…
Analytics revealing opportunity for retail
E-commerce, virtual reality and chatbots night be the flash new terms of the retail world, but behind the scenes it’s simple data and analytics that are delivering a host of new opportunities to bricks and mortar retail. From counting customers, to watching what they pick up and put down, modern retail features a smorgasbord of…
A brief history of mobile POS
The rise and rise of mobile Point of Sale
With its affordability, ease and convenience, Mobile Point of Sale is one of the fastest growing business solutions currently available. Spanning all industries from healthcare to retail, government and hospitality, it’s currently exploding on the customer service stage, with Global Market Insights forecasting its market worth will rise from USD$11.54 billion in 2016 to a…
Business now driving the tablet trend
Where once the trusty tablet was all about entertainment and e-books, a new sector is now dominating sales, with business actively embracing the tablet trend. Deployed for field work, activity on the go and extensively in the retail and hospitality sectors for point of sale, this commercial market is being carefully courted by the likes…
How security can improve the customer experience?
Security might be the retailer’s concern, but when it comes down to the bottom line, better security benefits retailers and consumers alike. Done well, it allows customers a seamless experience where they can freely interact with merchandise and experience the products they seek to buy. Implemented poorly, and a retailer’s security protocol can be intimidating,…