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The best protection for your new store – Part 1

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Store Security - blog

Regardless of whether you intend on selling high-end clothing, funky stationery or the latest line-up of high-tech gadgets, every new shopfront should look at their security systems as an integral part of their set-up. Why? Because according to the Australian Retailers Association, the rising incidence of retail theft costs the industry billions of dollars each…

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Why consumers behave the way they do

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Customer behavior post

When it comes to retail, huge resources are dedicated to understanding what makes the consumer tick. There’s customer profiles, loyalty programs, data analysis and a whole host of tools utilised in a bid to understand why consumers behave the way they do. But just when you think you’ve nailed your ideal customer and have a…

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Technology targets fitting room theft

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Technology targets fitting room theft

As any retailer with a focus on attire will attest, the fitting room presents a real opportunity for would-be thieves to conceal and steal retail items. Even stores with the most attentive customer service, the best fitting room design, and clearest fitting room policies, struggle with theft in this location. The good news is, technology…

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The evolution of EAS

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The Evolution of EAS

First developed in the 1960s, Electronic Article Surveillance is renowned as one of the most effective loss prevention methods available to retailers. Easy to implement, scalable and featuring tags, labels and antenna to suit any retail scenario, it is utilised by over 73% of retailers, and reduces theft by an estimated 60-80%. The enduring popularity…

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Big retailers feeling the effects of shoplifting

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Shoplifting post

Big retailers feeling the effects of theft A recent report by the Australian notes the “five-finger” discount is alive and well, now costing retailers $9.5 billion in lost revenue each year. From grocery retailers to department stores and specialty shops, it seems no matter the size or budget, all retailers are equally at war with…

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What’s happening at the coalface of retail loss

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Blog Post Retail theft in the news

Cold hard statistics* may indicate global retail loss costs US$123.4 billion annually but Google presents an even grimmer picture, offering a host of insight into how shoplifters are attempting to get away with their crime. This month alone, retail loss stories on the web have extended from Walmart employees racking up $60,000 in stolen goods,…

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Delving into data through retail software

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Dvelving into data through retail software

It may not be as hip as smart mirrors or as funky as voice activated payments but make no mistake a major trend driving retail in 2018 is data and the software behind it. The push is so prevalent, Inside Retail recently noted “the capture, interpretation and ultimate application of consumer data emerged as a…

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Shoplifting in fitting rooms

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Shoplifting in fitting rooms

When it comes to store security, the fitting room remains one of the most challenging areas for retail outlets to monitor and guard against shoplifting. By nature, fitting rooms are private, out of CCTV range and offer a venue for the would-be shoplifter to conceal items before removing them from the store. There are, however,…

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Positive forecast for Christmas shopping tempered by warning of retail loss

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Christmas Retail Forecast post

The Australian Retail Association has released its festive season predictions, tipping Australians will spend over $50 billion on Christmas shopping over the coming weeks, marking a 2.8 per cent rise on last year. Meanwhile retailers are urged to maximise their security over the period, with 35 per cent of annual retail loss incurred during the…

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Vitag RF and AM questions answered

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RF and AM questions answered

When it comes to securing merchandise with electronic article surveillance, two major technologies rule the roost – RF and AM. Both have been widely used for years and are proven strategies to reduce retail shrink. Yet as a retailer how do you select between the two? Here are the most common questions and answers relating…

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