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Combatting mobile phone gangs

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Combatting Mobile Phone Gangs

A recent news story on A Current Affair highlights the increasing challenges mobile phone retailers face when it comes to protecting their staff, their customers and their products in the face of targeted mobile device theft. Aired on April 15, the story showed CCTV footage from Brisbane, Sydney and Melbourne telco stores where gangs of…

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A guide to selecting security labels

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A guide to selecting security labels

When it comes to securing a retail outlet against theft, security labels are considered the ideal way of protecting low value, high volume stock. Used by large and small retailers worldwide, they offer affordable product-based security that is easy to apply and quick to deactivate at the Point of Sale. This makes security labels specifically…

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Protecting IoT products in-store

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Protecting IoT

Australia stands at the doorstep of a “smart home” revolution, with IoT devices like smart speakers and security cameras set to see adoption more than double in the next three years. For the retailers marketing these devices, the sector is already worth $583 million and is expected to increase rapidly over the coming years. So,…

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What to look for in security tags

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Z50 Security Tag

When it comes to loss prevention, Electronic Article Surveillance (EAS) remains the most popular and effective product-based anti-shoplifting strategy available to retailers. Comprising hard tags, labels and antenna, the system is used by an estimated 90 per cent of Australian retailers, reducing shoplifting by up to 80 per cent. However, when harnessing the power of…

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Top 10 tips to reduce false EAS Security Tag alarms

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10 Tips to reduce false alarming

Security tag or label based Electronic article surveillance remains one of the most effective ways of protecting individual retail products against theft and loss. But if your system is sounding false alarms, it not only desensitises staff to potential threats but also directly affects the customer experience in-store. Here are 10 tips to reduce false EAS alarms……

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Case in point – Shoplifting surges in Brisbane

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Shoplifting surges in Brisbane

A recent news article has illustrated just how vigilant retailers need to be during holiday periods and sales, with the Brisbane Times reporting a 40 per cent increase in shoplifting incidents in the Brisbane CBD throughout December last year. It comes in addition to more general statistics that indicate more than a third of Australia’s…

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Some pointers on security label positioning

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Security Labels

In retail there’s often talk about the consumer experience, with a wealth of discussion about displaying products, showcasing them and positioning them to make wares more appealing. But what about the practicalities, especially when it comes to security? And what about security that also factors in store efficiency? Here are some quick pointers on security…

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Security at the Point of Sale

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Securing the Point of Sale

Akin to the helm of the retail ship, the Point of Sale is one of the most important areas of any store environment. It’s the place where customer service and sales unite, the gathering point for information and, ideally the central position where sales associates can monitor all the action on the floor. It also…

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Debunking the doom and gloom myth

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The retail apocalypse

Bricks and mortar retail is anything but doomed, with a series of reports indicating the sector continues to not just survive but in some cases even thrive as physical stores use the digital age to their advantage. The statistics come despite headlines that prophesise doom and gloom in the retail sector. Or as Inside Retail…

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Playing a proactive, not reactive, loss prevention game

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Playing the proactive game

As the industry gears up for the busiest time of the year, retailers will be looking to maximise every opportunity to reap the rewards of the Christmas shopping season. And for many that will involve not just plugging leaks in their loss prevention strategy but also identifying areas of weakness where they can proactively reduce…

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