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The A to Z of what Amazon could mean to Australian retail

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After months of rumours, retail behemoth Amazon has confirmed its imminent arrival in Australia, bringing widespread speculation about its potential impact on the Australian retail landscape. In April, the US shopping giant issued a press release confirming it was actively seeking staff and looking for a warehouse site, with real estate sources telling the Sydney…

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What to look for in clothing tags?

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When it comes to retail security tags, apparel stores have a wealth of choices at their fingertips. But what’s the best option that will meet a store’s loss prevention needs? Here’s a breakdown of the common technology, optional extras and a guide to what to look for in tags to reduce stock loss. The technology…

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RF or AM – Which Electronic Article Surveillance (EAS) system is right for you?

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Used by over 73% of retailers worldwide according to the Global Retail Theft Barometer, electronic article surveillance (EAS) is considered one of the most effective weapons in the war against shoplifting. Encompassing a series of systems that electronically monitor products via tags and antennas, the two most commonly utilised technologies are Radio Frequency (RF) and…

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Top Strategies to reduce retail shrinkage

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The bricks and mortar retail environment may have changed dramatically in the past few years , but according to the Global Retail Theft Barometer, the cold hard numbers of retail shrink have altered little. Comprising shoplifting, employee theft, supply chain loss and fraud, it’s a global problem equating to US$1.234 billion annually or 1.23 per…

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Top strategies to reduce retail shrinkage

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Retail has always been a game of numbers – traffic to sales, markup percentage, and profit against loss. But a startling number is that this year globally more than US$123 billion worth of sales income will simply disappear into the black hole of retail shrink. The Global Theft Barometer notes it will walk out the…

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How is mobile POS changing the face of customer service?

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It’s no secret the retail landscape is rapidly changing. Where once shopping was all about product availability and face-to-face customer service, now the tech savvy consumer has the ability to shop anywhere, anytime with a world of information at their fingertips. For real-world retailers, successfully riding this evolving wave is about providing a customer experience…

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The rise and rise of mobile Point of Sale

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With its affordability, ease and convenience, Mobile Point of Sale is one of the fastest growing business solutions currently available. Spanning all industries from healthcare to retail, government and hospitality, it’s currently exploding on the customer service stage, with Global Market Insights forecasting its market worth will rise from USD$11.54 billion in 2016 to a…

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Don’t let retail loss take the gloss off Mother’s Day

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Australians are set to show mum just how much they care by forking out over $2 billion in the coming weeks as they ready for the gift giving bonanza of Mother’s Day, with the Australian Retailers Association noting it’s second only to Christmas in terms of retail value. But while stores will be welcoming consumers…

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Top strategies to reduce retail shrinkage

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Part 2 – Electronic Article Surveillance – Alarmed and alert   Regardless of the size or location of a retail shopfront, loss prevention is a daily challenge. For Australian retailers it’s a $2.7 billion problem annually, according to the Global Retail Theft Barometer, with shoplifting and employee theft accounting for over 75% of this loss.…

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Top strategies to reduce retail shrinkage

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Part 1: CCTV Surveillance – The eye in the sky Each year three per cent of retail sales is written off to the wasteland of retail shrink. Comprising the elements of shoplifting, employee theft, fraud and inventory error, this shrinkage costs the Australian economy $2.7 billion, or $424 per household per year, according to the…

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